24 hours, 7 days
Emergency Numbers
We have a 24-hour mobile hotline to cater to any emergencies that may arise. In case of emergencies or urgent matters, please call the number as stated per destination.
"Someone picks up every hour of the day, every day of the year."
Erisa, Happy Trails! AsiaPer destination
Emergency Numbers per Destination
Every destination has their own emergency number(s) that is contactable 24 hours a day, 7 days a week, 365 days a year.
If the first number cannot be reached (or you get a busy tone), please try the following number.
Good to know
What Happens When You Call
The hotline forwards between our staff, so a call may take a few seconds to connect. Here is what you will hear.
Not urgent?
For everything else, we're still here
Office hours, WhatsApp, and email for each destination — plus a form for anything that can wait more than 24 hours.
Holiday Support